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Service Level Description

The mandate of the document Conversion Service is to provide automatic conversion of documents, usually office documents, towards a different format usually PDF or PDF/A. This is accomplished nowadays using a RESTful API. Nature of the communication is asynchronous.

The service aims at operating 24/7 but provides support coverage only during working hours.

Live statistics at ES cluster (only for admins)

Support

You can open a ticket using SNOW to Electronic doc conversion functional element.

Possible conversions nowadays

Converter Application Output format
neevia Microsoft Office, Microsoft Visio*, Microsoft Project*, Microsoft IE, AutoCAD, OpenOffice PostScript, PDF, PDF/A
toimg PDF file tif & gather in a zip file: bmp,jpg,png
thumb PDF file first page converted to a png file
hpgl a PLT file (Autocad type of file) PDF file
tesocr a tif or image file PDF file, OCR version of the image provided
modiocr a pdf or image file PDF file, OCR version of the image provided

Warning

Microsoft Visio and Project are not any more supported due to Malt policies.

Info

The service is mainly a office conversion service. Though an effort has been done to support other conversions and configurations e.g. tesocr, modiocr, thumb, hpgl and toimg. Those they do require further testing with real use cases.


Last update: October 5, 2021